Cashiers onboarding in Retail POS (X-Series)

Learning path for cashiers in Retail POS

This learning path helps store cashiers handle daily tasks faster and more confidently with Lightspeed Retail POS.

You’ll begin by getting familiar with the Sale screen in POS and how to complete a regular sale. Then, move on to applying discounts, selling services, accepting gift cards and installments. You’ll also cover how to manage returns, take on-account payments, and fulfill sales with insufficient stock.

By the end of the learning path, you’ll learn to:

• Manage cash registers
• Accept different payment options—from credit cards to Loyalty points.
• Handle returns, refunds, and exchanges
• Process sales with insufficient stock
• Create an unfulfilled sale

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How to get started

We recommend starting with the Selling in Retail POS course to get familiar with the system, but you’re free to go through the courses in any order and at your own pace. You can pause, rewatch, or skip videos anytime. You can review all the courses below and click any of it to start learning. If you need more information, each course includes a link to the Retail POS Help Center as a separate lesson.